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Calls for Contributions Top Florida’s Complaints in January

Solicitation of contributions, landlord issues and motor vehicle repairs topped the list of complaints by Florida consumers in January, according to the Florida Department of Agriculture and Consumer Services.

The states 1-800-HELP-FLA consumer assistance hotline fielded 3,690 complaints last month, as the department also received 24,621 calls and 663 emails for consumer assistance and information.

In the monthly report, the department also:

-- initiated 180 investigations (156 administrative and 24 criminal);

-- arrested nine individuals in violation of state law;

-- recovered $298,209 on behalf of Florida consumers;

-- added 7,626 numbers (3,914 individuals) to Floridas Do Not Call List as of January 2013. These numbers will be effective April 1, 2013. Currently, there are 439,905 numbers and 242,041 subscribers on the list.

In 2012, the state department fielded 191,200 calls and 33,450 emails, of which 50,622 were complaints -- a 21 percent increase from 2011.

Of the 2012 complaints, 17,337 were about callers violating the Do Not Call list.

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