Pam Bondi: Restitution Possible for those Billed Online Without Consent
Floridians billed without their consent for online videos, games and music may be eligible for a share of a $2 million settlement with Washington-based RealNetworks Inc., Attorney General Pam Bondi announced Thursday.
According to the attorney general’s office, the websites – including Rhapsody, Superpass and Gamepass -- failed to disclose clearly that subscribers would be charged after initial free trial periods.
The state will notify individuals that were charged because they failed to uncheck pre-checked consent boxes.
Other consumers who were charged by Rhapsody, Superpass or Gamepass may get restitution if:
-- they were enrolled in any of these services between Jan. 1, 2007, and Dec. 31, 2009;
-- they did not authorize a paid subscription, or they continued to be billed after they cancelled their subscriptions;
-- they make a request for restitution by Aug. 22, 2012, through the website realnetworksrestitution.com.